Impact of Digital Library Services on User Satisfaction: An Empirical Study in Degree Colleges of Odisha
Keywords:
Digital Library Services, User Satisfaction, Academic Libraries, Higher Education, Information and Communication Technology (ICT), Electronic Resources, Information Literacy, Technology AcceptanceAbstract
In this research, the effect of digital library services on users’ satisfaction in higher academic institutions has been analysed, particularly degree colleges of Odisha. Due to the rapid growth of information and communication technology and infrastructure, libraries are converting to digital knowledge centres (Borgman, 2000). In this research, the survey method has been used for data collection. The total sample size for this research was 150, which included students and staff members of various degree colleges of Odisha. In this study, statistical techniques such as percentage analysis, mean scores, and the chi-square test were applied. Results showed a positive relationship between the use of digital library services and user satisfaction. But certain limitations, like unawareness among users, improper training provided to the users, and bad internet connectivity, are some of the factors that hamper the process.
How to cite this article:
S. Sourajit. Impact of Digital Library Services on User Satisfaction: An Empirical Study in Degree Colleges of Odisha. J Adv Res Lib Inform Sci 2026; 13(4): 27-30.
DOI: https://doi.org/10.24321/2395.2288.202620
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